Last updated: 14 May 2025
At Life Tonics (https://lifetonics.store), we are committed to protecting your privacy. This policy outlines how we collect, use, and store your personal data when you interact with our website, shop, or services.
Who We Are
Life Tonics is a small, craft product store offering homemade bakes, herbal blends, natural gardening inputs, amendments, and natural tonics. For questions, email brandon.spiteri@gmail.com.
What Personal Data We Collect and Why
Orders & Payments
When you place an order, we collect personal data needed to fulfill it:
- Full name
- Billing & shipping address
- Email address
- Phone number
- Products ordered
We do not collect or store credit card information. Payments are made manually using Revolut. Customers are instructed to include the Order ID in the payment note. Once payment is confirmed, we prepare the order for delivery.
Order data is retained for legal, administrative, and tax reasons for up to 5 years unless deletion is requested.
Media
If you upload images to the website (e.g., for product reviews), avoid including embedded location data (EXIF GPS). Visitors can extract such data from the images.
Comments
When visitors leave comments, we collect the data in the comment form, IP address, and browser user agent to help spam detection.
An anonymized hash of your email address may be sent to the Gravatar service to display your profile picture after comment approval.
Cookies
We use cookies to improve your experience:
- Login cookies last 2 days
- “Remember Me” cookies last 2 weeks
- Editor cookies expire in 1 day
You may disable cookies in your browser, though this may affect your experience.
Embedded Content
Pages may contain embedded content (e.g., videos or Instagram posts). These behave as if you visited the other site directly and may collect data, use cookies, or track your interactions.
Analytics
We may use anonymized tools (e.g., Google Analytics) to analyze site traffic. These do not collect personally identifiable data.
Shipping & Delivery
To fulfill your order, your data may be shared with postal or courier services operating within Malta.
Custom Payment Gateway
We accept manual payments via Revolut. A QR code is displayed at checkout. Please include your Order ID in the payment note. Orders are processed after payment confirmation.
We are not responsible for delays caused by missing or incorrect payment details.
Your Data Rights
If you have an account, left comments, or placed an order, you may request:
- A copy of your stored data
- Correction or deletion of your data
This excludes data we are legally required to retain. To make a request, email brandon.spiteri@gmail.com.
Where Your Data Is Sent
Visitor comments may be checked via anti-spam services like Akismet or reCAPTCHA.
Contact Us
For any privacy-related questions, contact:
📧 brandon.spiteri@gmail.com